Terms of Service

Last updated 2 August 2026 · Effective 2 August 2026

By using HYREN, you agree to these Terms of Service.

1. Who we are

HYREN is operated by Mohamed Sheha as an individual (sole trader) ("HYREN", "we", "us", "our"). Contact: sheha@hyrenapp.com.

2. Acceptance of these terms

By creating an account or using the HYREN app, you agree to these Terms of Service and to our Privacy Policy. If you don't agree, please don't use HYREN.

3. Eligibility

You must be at least 16 years old to use HYREN. By using it, you confirm that you are. HYREN is a general-fitness training tool intended for adults and capable older teens who are healthy enough to exercise.

4. What HYREN is — and isn't

HYREN helps you train for HYROX by generating adaptive training sessions, readiness and recovery guidance, and race projections from the information you provide and the data you connect.

HYREN is a training tool, not a medical device. The loads, paces, warm-ups, readiness scores, recovery suggestions, and race projections it produces are training guidance — not a diagnosis, treatment, medical opinion, or professional advice.

5. Health, safety, and assumption of risk

• Not medical advice. Nothing in HYREN is medical, physiotherapy, nutritional, or other professional advice. Always seek advice from a qualified professional before starting any exercise programme, changing your training, or acting on anything in the app — and especially if you have a medical condition, are pregnant, are returning from injury, or are unsure whether exercise is safe for you.
• Listen to your body. Train within your limits. Stop and seek medical help if you feel pain, dizziness, chest discomfort, shortness of breath, or any unusual symptom.
• Assumption of risk. Exercise carries inherent risks, including injury. You take part in any training informed by HYREN voluntarily and at your own risk, and you are responsible for your own health and safety.
• HYREN's readiness and injury-risk signals are estimates to help you make decisions; they can be wrong and are not a guarantee that training is safe on any given day.

6. The AI Coach

HYREN includes a coaching chat that produces automatically generated training suggestions. Its responses are guidance, not medical or professional advice, may be incomplete or wrong, and should be applied with the same judgement as the rest of the app (see section 5). The coach is not a substitute for a qualified coach, doctor, or physiotherapist.

7. Your account

• You are responsible for keeping your login details secure and for activity under your account.
• Provide accurate information — the quality of your training guidance depends on it.
• Tell us promptly if you believe your account has been compromised.

8. Acceptable use

You agree not to: use HYREN for any unlawful purpose; attempt to break, overload, reverse-engineer, or gain unauthorised access to the app or its backend; or use it in any way that infringes others' rights.

9. Your data

How we handle your personal and health data is described in our Privacy Policy. You can export or delete your account at any time from Settings. A narrow pseudonymous subscription-compliance record may remain for the legal retention period described in the Privacy Policy, and an active subscription may require temporary retention of a billing contact so we can send you the notices the law requires.

10. Subscriptions and payments

What HYREN Pro is

HYREN is free to use, and stays free. HYREN Pro is an optional paid tier. It unlocks your full training history and trends, your projected finish and gap-to-goal, the race simulations (full, half and quarter HYROX), the five-day recovery forecast, unlimited saved custom sessions, and a higher AI Coach allowance with the reasoning and judgement tiers.

Some things are never behind the paywall, at any price: today's session, the live runner and per-set logging, your readiness score and the recovery body, your records, your notifications, exporting your data, and deleting your account. On the free tier we keep your last 30 sessions visible, 3 saved custom sessions, and tomorrow's recovery.

Price and period

HYREN Pro is US$12.99 per month or US$89.99 per year. Outside the United States, Apple sets the price for your storefront in your local currency. The exact price, the billing period, and the date of the first charge are shown on the purchase screen before you buy anything.

Apple is the seller, not us

HYREN Pro is sold through Apple's In-App Purchase. Apple is the seller and merchant of record — for users in the EU, the UK, Switzerland, Norway and Iceland, that is Apple Distribution International Ltd. Payment is charged to your Apple Account, and your purchase is also governed by the Apple Media Services Terms and Conditions. We never see your card details.

It renews automatically

Your subscription renews automatically until you cancel. Apple charges your Apple Account for the next period within 24 hours before the current period ends, at the same price, unless we have told you about a change and you have agreed to it.

Free trial

New subscribers get 14 days free on either plan. Apple allows one free trial per person per subscription group — if you have already used the trial on one HYREN Pro plan, you will not get a second one on the other. If you buy a subscription before your trial ends, any unused part of the trial is forfeited.

Separately, and unrelated to Apple: every new HYREN account gets seven days of Pro on us when it is created. That is a grant from us, not a purchase — no card, no Apple prompt, nothing to cancel. It simply ends after seven days.

How to cancel

Cancel any time on your device: Settings → your name → Subscriptions → HYREN, or from Manage subscription in HYREN's Settings, which opens the same screen. Cancel at least 24 hours before the current period ends, or Apple will charge you for the next one.

Cancelling takes effect at the end of the period you have already paid for. You keep Pro until then. We do not shorten a paid period, and we do not refund the unused part of it — that is Apple's call, not ours (see below).

Deleting your HYREN account does not cancel your subscription. Apple keeps billing until you cancel with Apple. You may cancel first or delete anyway; if you delete while it is active, HYREN erases your account and training data but retains the minimum billing contact and subscription facts needed for required notices until the subscription ends, as described in the Privacy Policy.

If we change the price

We may change the price of an existing subscription. If we do, we will email you at least 7 days and no more than 30 days before it takes effect, with the new price and how to cancel. Apple will show or request any consent required for your storefront; where consent is required and you do not give it, the subscription will not renew at the new price.

For an annual plan we will also email you approximately 30 days before each renewal with the renewal date, amount, frequency, and cancellation instructions. When a price notice and annual reminder cover the same renewal, we may combine them in one message.

After Apple confirms an initial purchase, HYREN also sends a retainable acknowledgement to your account or verified billing-contact email with the renewal terms and cancellation instructions.

Refunds

Refunds for App Store purchases are handled by Apple, and Apple alone decides them. We cannot issue a refund and we cannot overturn one. Request one at reportaproblem.apple.com, or in the App Store under your account.

What we can do is give you service: if something on our side went wrong, tell us at billing@hyrenapp.com and we may extend or comp your access. There is no "all sales final" rule here, and nothing in these terms takes away a refund or cancellation right the law gives you where you live.

What happens when Pro ends

Nothing of yours is deleted. When a subscription lapses or you cancel, the Pro features lock and the free tier carries on exactly as before. Every session you logged, every record, every custom session stays in your account — it is yours, and it comes back the moment you resubscribe. Exporting your data and deleting your account are free, always.

Billing questions: billing@hyrenapp.com.

11. Your 14-day right of withdrawal (EU and UK)

If you are a consumer in the EU or the UK, you normally have 14 days to withdraw from a distance contract for digital content, without giving a reason. Two things about how that works for HYREN Pro.

Your purchase contract is with Apple. Apple Distribution International Ltd is the seller and merchant of record for App Store purchases in the EU, the UK, Switzerland, Norway and Iceland. So the 14-day right runs against Apple, and you exercise it through Apple — not through us. Apple's own terms give you 14 days from the date of your receipt, no reason required, with reimbursement within 14 days of your notice.

Access starts immediately, and you are asked to agree to that. HYREN Pro unlocks the moment the purchase completes. Before you buy, you confirm two separate things: that you want us to start supplying HYREN Pro straight away, and that you understand you lose the 14-day right of withdrawal once it has been fully supplied to you. That confirmation is a distinct tick on the purchase screen — it is not bundled into accepting these terms, and it is never pre-ticked.

If you did not give that confirmation, the withdrawal right is unaffected and withdrawing costs you nothing.

How to exercise it. Within 14 days of your receipt, go to reportaproblem.apple.com, or open the App Store → your account → Purchase History → Report a Problem, and request a refund. You do not have to give a reason. You can also tell us at billing@hyrenapp.com and we will point you at the right place — but we cannot process the refund ourselves, because we are not the seller.

Nothing here reduces your statutory rights. These terms do not exclude or limit any right you have as a consumer under EU or UK law, or under the law of the state you live in.

12. Intellectual property

HYREN, including its software, design, content, and branding, belongs to us and our licensors and is protected by law. We grant you a limited, personal, non-transferable, revocable licence to use the app for your own training. The data you create remains yours.

Third-party trademarks. HYROX® is a registered trademark of its owner. HYREN is an independent training app and is not affiliated with, endorsed by, or sponsored by HYROX. We refer to HYROX only to describe the race HYREN trains you for.

13. Third-party services

HYREN works with third-party services (such as our cloud provider, the app stores, and our AI provider). We are not responsible for those services, and your use of them is governed by their own terms and privacy policies.

14. Disclaimers

To the fullest extent permitted by law, HYREN is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and that the app will be uninterrupted, error-free, or accurate. We do not warrant that any training outcome or race result will be achieved.

15. Limitation of liability

• To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss, or for any loss arising from your reliance on training guidance, the unavailability of the app, or loss of data.
• Nothing in these terms excludes or limits our liability where it would be unlawful to do so — including liability for death or personal injury caused by our negligence, or for fraud.

16. Indemnity

You agree to cover reasonable losses we incur arising from your misuse of HYREN or your breach of these terms, to the extent permitted by law.

17. Suspension and termination

You can stop using HYREN and delete your data at any time. We may suspend or end your access if you seriously or repeatedly breach these terms, or where we must to comply with the law or protect the service.

18. Changes to the app and these terms

We may update the app and these terms. If we make a material change to the terms, we'll update this page, change the "Last updated" date, and notify you in the app where appropriate. Continuing to use HYREN after a change means you accept the updated terms.

19. Governing law and disputes

These terms are governed by the laws of the State of New York, United States, and the state and federal courts located in New York have jurisdiction — without affecting any mandatory consumer-protection rights you have where you live.

20. Contact

Questions about these terms: info@hyrenapp.com.